FAQs
How can I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS so you can follow your package in real time.
Can I shower or swim with my jewelry on?
Yes, you can sleep in your jewelry! Our pieces are designed for durability and everyday wear. However, for long-term care, we recommend removing them before bed to prevent tangling, bending, or unnecessary wear over time.
How do I clean my jewelry?
To keep your jewelry shining, gently clean it with a soft cloth and mild soap and water. Avoid harsh chemicals or abrasive materials. For extra sparkle, use a jewelry polishing cloth to remove any buildup and restore its shine!
Will my jewelry tarnish or fade?
Our jewelry is tarnish-resistant and made to last, but to keep it looking fresh, avoid harsh chemicals. Store in a dry place when not in use.
Is the shipping free?
Yes, we offer free worldwide shipping using FedEx Express, with an estimated delivery time of 3-7 business days for standard orders. custom orders may take 7-14 business days.
When will I receive my item?
Once we’ve received your order, you will automatically receive a confirmation email. Orders placed before 2 PM EST will be processed the same day.
Delivery typically takes 3-7 business days via FedEx Express for standard orders, and 7-14 days for custom orders.
Returns & Exchanges
If you wish to modify your order—whether it's a different model, size, color, or name—please contact us within 24 hours so we can reserve the updated item for you. After that time, we are unable to make changes.
You are always entitled to a return or exchange within 30 days of receiving your order, provided the item is unused and in its original condition. Please note that all custom orders are final and cannot be modified or returned.